Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage - James L. Heskett

Art.Nr.: BU311184

Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 1, wie neu - gebraucht, Gebundene Ausgabe Harvard Business School , 2008 , Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage, James L. Heskett, 1422110230, BU311184

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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage - James L. Heskett